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ONLINE SHOPPING MADE SAFE

To offer you a safer shopping experience when using your credit card online, we are working together with Visa and MasterCard.

Verified by Visa and MasterCard SecureCode follow the same principles as Chip and Pin, by helping to protect your card against unauthorised use when you shop via the Internet.

If your bank or card issuer is already a part of this scheme, then you might have already noticed the Verified by Visa or MasterCard SecureCode page appear when you last made a purchase with a participating retailer. This scheme:

  • Allows you to shop online with added security and peace of mind.
  • Helps to prevent unauthorised purchases.
  • Set up a personal password that is linked to your card only, and not to your computer.

HOW IT WORKS

When you reach the checkout process at dv8fashion.com you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode.

Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.

Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order and a different method of payment will be required to complete your purchase.

HOW TO REGISTER

At the check out you will be given the opportunity to register your Visa or Mastercard.

Once your card issuer has confirmed your identity, simply enter a new personal password when prompted, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.

Alternatively, you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note, if you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order.

A different method of payment will be required to complete your purchase.

Click here to see our full Payment and Security Policy.

SIZE GUIDE & WASH CARE

Click here to see our Womens Size Guides.

Click here to see our Mens Size Guide.

CONTACT US

PHONE

Our Customer Care department is open between:

  • 9am to 5.30pm (GMT/BST) - Monday to Friday
  • 9am to 1.00pm (GMT/BST) - Saturday
  • 9am to 5:30pm (GMT/BST) - UK bank holidays

Please call one of the the following numbers if you wish to get in touch:

  • UK customers: 0845 303 2666 (calls charged at local rate)
  • EIRE customers: +44 845 303 2666 (calls charged at your standard international rate)

TELEPHONE ORDERS

If you are having problems buying online you can also place your order over the phone by speaking with one of our online representatives.

We will be happy to guide you through your shopping experience, assist with any questions that you may have and ensure completion of your order.

Please call one of the the following numbers if you wish to get in touch:

  • UK customers: 0845 303 2666 (calls charged at local rate)
 
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